Android Support & Maintenance

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What is the first step in our cooperation? The scope of our service is our cooperation practice. Technologies we use for our hallmarked projects. Mobile application support and maintenance provides comprehensive support for mobile apps in achieving reliable performance and maintaining their functionality. ScienceSoft provides support and maintenance services from L3 to L2 for Android phone and web applications.

Our Application Maintenance Solutions

Provided by the best experts of science soft company. Application maintenance services are based on a thorough analysis of your app's functionality, performance, capabilities, and ever-changing requirements within the dynamic mobile application development landscape. We know how important it is for you to retain complete control over your app's quality throughout its lifecycle.

We're a mobile app development company specializing in providing the best support and maintenance services for your apps.

Our team will work with you to understand what makes your app unique and how we can help it grow. We know that every business is different, so we offer personalized service to meet your needs.

You don't have to worry about anything when you partner with us – our experts will handle everything from design and development through launch and beyond! We even provide 24/7 support, so you never have to wait for answers or assistance again. And if something goes wrong, we'll be there as soon as possible to fix it!

How does our Android Support & Maintenance service work?

Have you already released an application in the Google play store or App Store? You have your programming team, but they cannot provide 24/7 support service or respond quickly enough if any issue arises? Whether you need end-to-end app support or just occasional updates for some fixes, ScienceSoft can help you prepare for these momentous occasions without disrupting ongoing operations. Our end-to-end application support and maintenance solutions allow you to deliver a better user experience. In addition, if your app is available in the market, we can help you maintain it or add new functionalities!

Support & Maintenance Services Available to You:

- Regular weekly updates about the state of your apps with KPIs and special notifications when necessary;

- User interaction tracking service that allows you to see what users are doing with their mobile applications;

- Screen orientation changes when required;

- Performance optimization for a stable operation under different network conditions;

- Customization of current versions by requirements from the marketing department, etc.;

You don't have to deal with any issues at all! Just leave everything to us and focus on growing your business.

Why choose ScienceSoft for Android Support & Maintenance?

We are here to support your mobile application. It matters the most because it requires a unique technology, testing, and support approach. Our experience allows us to develop a methodology that perfectly fits your needs. Our software developers work fast, efficiently, and professionally, so you can rest assured about the service you acquire when engaging with us.

Our company has extensive expertise in mobile technologies, which makes it unique in its field. We understand what is necessary to deliver high-quality services when working on your projects. All the engineers who work on your project come from leading teams within Google, Microsoft, Oracle, or other famous companies (1+ million users). They have proven themselves by building their portfolios and delivering results that meet our customers' expectations.

How does it work?

Our process consists of four steps: - Project Scope; - Architecture Design; - Development; - Testing. We use these stages to build powerful products and services for you! We'll figure out your business goals and objectives, develop an action plan for their achievement, and provide you with a detailed project scope so you can track progress while minimizing risk. Our experts will design an app architecture based on the unique requirements of your business. After we agree on any potential risks or critical issues, our team proceeds to full-cycle development by using best practices in software engineering like Test-Driven Development (TDD) and Continuous Integration (CI). We focus on testing throughout this process, as it is the only way to ensure high quality.

How do we ensure reliable & impactful cooperation?

A successful project starts with understanding our client's business goals and objectives. Then, we use this information to build a strategic roadmap for your mobile solution, including the timeline and necessary resources. This way, we provide you with an effective result according to your needs and within the given time frame.

And finally: what is ScienceSoft?

ScienceSoft is a global software company that has delivered tailored enterprise solutions for over seven years. Our clients include the largest companies in different industries, including finance, education, health care, public administration, etc., which proves our ability to deal with various sectors of the economy regardless of their size or industry specifics. We are headquartered in Larnaca, Cyprus but operate development centers in Ukraine and China. Our highly professional teams of engineers work to provide you with the best possible product or service and support and maintenance services for your custom software solution.

Why choose ScienceSoft?

We are here to support your mobile application. It matters the most because it requires a unique technology, testing, and support approach. Our experience allows us to develop a methodology that perfectly fits your needs. Our software developers work fast, efficiently, and professionally, so you can rest assured about the service you acquire when engaging with us.

Our company has extensive expertise in mobile technologies, which makes it unique in its field. We understand what is necessary to deliver high-quality services when working on your projects. All the engineers who work on your project come from leading teams within Google, Microsoft, Oracle, or other famous companies (1+ million users). They have proven themselves by building their portfolios and delivering results that meet our customers' expectations. How does it work? Our process consists of four steps: - Project Scope; - Architecture Design; - Development; - Testing. We use these stages to build powerful products and services for you! We'll figure out your business goals and objectives, develop an action plan for their achievement, and provide you with a detailed project scope so you can track progress while minimizing risk. Our experts will design an app architecture based on the unique requirements of your business. After we agree on any potential risks or critical issues, our team proceeds to full-cycle development by using best practices in software engineering like Test-Driven Development (TDD) and Continuous Integration (CI). We focus on testing throughout this process, as it is the only way to ensure high quality. A successful project starts with understanding our client's business goals and objectives. We use this information to build a strategic roadmap for your mobile solution, including the timeline and necessary resources. This way, we provide you with an effective result according to your needs and within the given time frame. ScienceSoft is a global software company that has delivered tailored enterprise solutions for over seven years. Our clients include the largest companies in different industries, including finance, education, health care, public administration, etc., which proves our ability to deal with various sectors of the economy regardless of their size or industry specifics. We are headquartered in Larnaca, Cyprus but operate development centers in Ukraine and China. Our highly professional teams of engineers work to provide you with the best possible product or service and support and maintenance services for your custom software solution.

Why choose Mobisoft Infotech?

Mobisoft Infotech is a software development company that provides mobile app solutions to clients worldwide. We offer Android and iOS apps for virtually any business need, including e-commerce, collaboration tools, entertainment, social media, travel/food/fitness/shopping journals, etc. So if you're looking for an application for your business or want to enhance users' experience with your brand, our team of professional programmers will craft the perfect solution!

Technologies We Use

We use the latest and greatest industry-leading technologies to create new innovative mobile apps and enhance the existing ones. Illustrates some of our favorite: - Android SDK; - Java / Kotlin; - HTML 5 and CSS 3; - Python and Go programming languages; - Angular, React, Bootstrap; - REST API, JSON, XML; - Jira, Atlassian Suite (Confluence, Bitbucket);  Slack ; Adobe Creative Cloud (Photoshop, Premiere Pro). We get all of that into your project!

Why trust us?

Our highly qualified team of engineers is passionate about developing bug-free code using best practices in software engineering. They enjoy what they do, which results in a high quality of work delivered on time. We understand that our success depends on the satisfaction of our customers, which is why we strive to meet and exceed their expectations by providing continuous support after the release.

Why choose Mobisoft Infotech?

Mobisoft Infotech is a software development company that provides mobile app solutions to clients worldwide. We offer Android and iOS apps for virtually any business need, including e-commerce, collaboration tools, entertainment, social media, travel/food/fitness/shopping journals, etc. So if you're looking for an application for your business or want to enhance users' experience with your brand, our team of professional programmers will craft the perfect solution!

Project Scope - Design & Development Our process consists of four steps: Project Scope; Architecture Design; Implementation; Go-Live. The first step of our Android app development project is understanding the requirements and expectations of our clients to get a deep insight into the business processes involved in developing an adequate solution. We pay attention to every little thing, ensuring we provide precisely what you need. To accomplish this, we always begin with analyzing your current business model and then evaluate your future goals and how they can be best met through mobile technology. Once we collect enough information about your company's structure and needs for its software, we put together a set of deliverables which include functional specifications (user stories), wireframes, UI design mockups, etc. After passing this stage, we move on to designing the architecture of your application based on its business logic. Finally, we provide all of the assets you can use to build on top of our work. Our development team will then implement these designs using industry-leading technologies and best practices, emphasizing security features that many companies often overlook - this is crucial for your application, whether it's an e-commerce store or a social media platform! We are laying the foundations of your software solution that will be strong enough to support future updates during this step. Once the Android app drawer development process is complete, we test everything thoroughly before releasing the product. We also provide regular bug fixes and updates after launch, so you don't worry about getting behind the curve. If you have any questions about our process or want more information, don't hesitate to contact us via email or Android smartphone.

Basic Android App Development Studio

We are using IntelliJ IDEA Community Edition for developing mobile apps, one of the most popular Java-based IDEs (Integrated Development Environments). We also use Android Studio, which is based on the same platform but comes with a lot of additional functionality - it's not an official version endorsed by Google but has been developed by their best practices. This development environment includes everything you need to get up and running quickly: pre-configured projects, snippets, code templates, built-in developer tools for debugging, and performance monitoring... In addition, UI Designer allows developers to create user interfaces for applications using drag-and-drop techniques. The UI Designer interface is similar to common graphics editors, allowing users to create layouts by dragging and positioning controls onto forms. All of the widgets are stored in a library for easy access.

Android Emulator As Android Studio does not include an emulator, we decided it would be best to go with Genymotion. It's one of the best emulators on the market as it comes with pre-installed Android versions (4.2 - 5.1), which can run simultaneously, speed/memory control options, the ability to take screenshots or record videos of your app, support for LiveReload...

Mobile App Maintenance Features

From time to time, new versions of Android (operating file system) are released. Companies like Google, Samsung, and Motorola usually publish updates for their mobile device maintenance that you can download onto your Android device without any additional action required with tip top shape. However, once these updates are available, the new features that come with them cannot be used until developers upgrade applications to support them. Mobile app owners need to keep track of the compatibility changes to avoid losing customers who have older devices they would still like to use.

With each new version of Android, Google requires certain conditions to have been met for unused apps to continue supporting older operating systems they were developed against - this includes general bug fixes and security patches... This will not happen if you do not update your applications, at least for the most popular versions of Android (4.0 and up). And keeping up with all the compatibility changes is a tedious job if you're managing multiple mobile apps on your own. The worst thing that can happen is that once an app stops supporting old devices, existing users will start looking for alternatives to support them! When it comes to maintaining our developers' work, we use App Annie and Google Play Console. They provide developers with detailed insights into how their applications are performing in terms of downloads & revenue across the globe.

App Annie provides developers with detailed insight into how their application is doing worldwide. We use this tool to monitor our clients' apps, get user reviews, track key performance indicators (such as several downloads for each version update), benchmark apps against similar products... Google Play Console is yet another monitoring tool that provides developers with information about how users are rating their applications and what they've suggested to improve them. We also use it to keep track of application crashes & bug fixes, publish app updates on the market, manage APK temporary files in bulk, get insights into the most popular devices used by customers, etc.

Bug Fixes & Updates Management

Many companies outsource mobile application development because they don't have enough internal resources to develop an app from scratch or maintain it when it's already available. However, when hiring a company specializing in Android App Development, you're not assured that they will perform the way you expect them to, especially when it comes to bug fixes & updates management. We work with our clients every week, providing them with reports of what has been fixed or improved in all the apps this week.

Development Support Features

When it comes to Android App Development, testing is one of the tasks where outsourcing makes a lot more sense. Developers can use their time to develop new applications rather than spend several hours every week testing an application on various device's battery and checking if everything works as expected... Nowadays, there are two types of emulators offered by Google - Google API Emulator, which allows developers to create virtual devices running older versions of Android (4.1+) and AVD Mocker, which provides them with more options for testing purposes.

Technology & Tools We Use

To make it easier to use their time more efficiently on developing new applications, we are using a wide range of tools and technologies that allow the clients' development teams to work on multiple applications rather than just one. We'd like to list just some of them here: Jenkins - an open-source automation server that provides continuous integration services such as building/testing software projects continuously and reporting results. It's perfect for managing several different automated tasks in your company. Artifactory - provides access control management, over-the-air (OTA) updates & digital signature verification, secure storage space for all binary junk files used in the development, including third-party libraries... Finally, Gradle is a free and open-source build automation system settings that builds upon the concepts of Apache Ant & Apache Maven. It provides you with an extensive library of plugins. The main benefit of using Gradle is that it allows developers to declare dependencies in a simple file build. Gradle, rather than having to deal with complex XML files for building applications, like in the case of Maven...

Mobile Application Maintenance & Support Services Model

It's essential to set up a service model that will define how you will work with your outsourced development team. There are two main models for this kind of cooperation: Fixed-Price Model - when developers agree on certain hours or milestones they need to meet to provide an update, bug fix, or improvement; Hourly Subscription Model - when clients pay their developer team per hour used.

Before deciding on one of these models, it's crucial to go through the following questions: How many applications do you have in the market? Are there others who are likely to develop new apps in the future? What type of applications are they (native/web)? Finally, how long does it usually take you & your team together to develop most of the apps?

Although outsourcing might seem like an easy way to save money on the development, you need to know what you're getting into fully. We'd like to advise companies that are just about to start developing their first Android app, or they have one or two already available on the market. They'd like to improve them - make sure your team consists of Java & Android experts before signing any contracts with developers...

The scope of our services includes:

- Bug Squashing & Fixes - you are having trouble with your app on a particular device, send us the problematic APK file, and we'll make sure to get rid of all errors in 1-3 days;

- Code Implementation - if you're looking to add new features to your Android app, our developers will be more than happy to assist in this process. Our team has extensive experience when it comes to building mobile applications in Java & Android;

- App Enhancement - is there anything that can be improved so your users would enjoy using it even more? Whether it's changing the UI/UX or adding new functionality... Just let us know! There are many different possibilities when outsourcing development services.

How does Star Knowledge add value to your business?

Work from anywhere - our client's teams located in different countries can choose the most convenient time to work with us. Our developers are based in India, but they have experience working with clients from all around the world;

- Time & Money Saving - you don't have to worry about finding new developers whenever one of your team members leaves or goes on a vacation. We already have an expert team that is more than happy to assist you in the best way possible! No need to pay agency commissions...

- Proactive Approach - having full access to our Android experts at any given moment provides additional value since there are always people who will be ready to take care of any issues ASAP! You can also contact us at any moment if you have unclear requirements or need to ask a question.

- Working with Dedicated Developers - as we already mentioned before, outsourcing services provide businesses with the opportunity to work with skilled & experienced professionals without having to hire new people on their own;

Show Your Company's Value - when developing your mobile app in-house, it might be challenging to motivate your team members to constantly monitor development progress and provide constructive feedback. With Star Knowledge, you will not face this problem since our developers are more than happy to show their dedication! As a result, we offer all companies an opportunity for increased phone's performance.

As you can see, there are plenty of reasons why outsourcing your Android app development process is beneficial for both parties... So, are you ready to change the way your company operates? If yes, all you have to do is fill out this Contact Form, and one of our business development managers will get in touch with you ASAP.

If you are currently looking for an Android developer or any other mobile app expert, check out Star Knowledge's LinkedIn profile, where we publish the most recent job offers by different companies around the world. Unfortunately, many of them are having trouble finding talented people due to the high demand for mobile developers.

Tell me the best way to start cooperation?

We recommend working with us on a per-project basis. This approach provides startups that want to start developing their first app or companies that have an app already but need help maintaining its complete visibility of all costs involved in the development process...

You can also order Android maintenance services for a specific period if you'd like! We'll make sure your project will be completed within budget, and it meets all your expectations – our developers are always looking for ways to make clients happy!

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