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ScienceSoft explains the application support. Application Maintenance. Priced ecommerce website maintenance and support services aim to provide high availability and reliability in the development and implementation of new business requirements. Since 2007 ScienceSoft provides comprehensive maintenance support for applications ranging in types from small to large scale.

Support & Maintenance

ScienceSoft support and maintenance services provide you with a convenient and affordable way of making sure that your solutions meet the evolving expectations of your users. Whether it's adding new functionalities to support existing business requirements or fixing bugs, our team can address them promptly.

Are you a software company? Do you need support and maintenance services for your solutions?

Geolance provides support and maintenance services to help companies keep their products up-to-date. We can add new functionalities to meet existing business requirements or fix bugs that are affecting the user experience. Our team is available 24/7, so we can address any issues promptly.

You’ll never have to worry about keeping your product current again! With our support and maintenance services, you’ll always be able to provide users with an optimal experience. Plus, it won’t cost much at all! Contact us today for more information on how we can help you achieve success with your software solution.

Tell me the difference between support and maintenance?

Maintenance is a more critical step in the software development life cycle that follows the release of the application. It's a way to improve user experience and help with avoiding long-term costs. We can provide different kinds of support & maintenance plans, depending on your needs:

- Basic Maintenance is meant to support small or medium-scale applications in need of regular bug fixing to maintain the application in good working order at an affordable price;

- Standard Maintenance is intended for larger applications. This plan provides long term stability for your solution thanks to several fixed releases with new features & functionalities added, so that you always have access to the latest technologies and implementations;

- Extended Maintenance service offers full life cycle maintenance with a dedicated team of developers working on improving the existing features according to users' feedback and implementing new requirements throughout the year. With this plan, you can rest assured that your business solution has a future ahead of it.

The support plan does not provide for new development; it's only about keeping the existing operation stable and trouble-free.

A maintenance plan can fix any problems, update the application if necessary, make sure that the latest technologies are available to your users. Moreover, our team of experts will help you with upgrading to newer versions of operating systems or platforms on which your solution is based.

At ScienceSoft we offer several kinds of maintenance plans depending on your needs:

- Basic Maintenance - ideal for small or medium-scale applications in need of regular bug fixing to maintain the application in good working order at an affordable price;

- Standard Maintenance - intended for larger applications. This plan provides long term stability for your solution thanks to several fixed releases with new features & functionalities added, so that you always have access to the latest technologies and implementations;

- Extended Maintenance service offers full life cycle maintenance with a dedicated team of developers working on improving the existing features according to users' feedback and implementing new requirements throughout the year. With this plan, you can rest assured that your business solution has a future ahead of it.

We offer a wide range of fee models: Monthly, Quarterly, or Yearly subscriptions for Basic Maintenance plans and Monthly or Quarterly subscriptions for Standard and Extended Maintenance plans. We also provide custom subscription terms upon request if necessary. The choice is yours!

ScienceSoft offers inexpensive support & maintenance services to maintain the quality standards set by your business solution over time. Regardless of the chosen support plan, our team will provide professional monitoring and prompt response to any issues that may arise.

Maintenance & Support Plans

ScienceSoft offers inexpensive support & maintenance services to maintain the quality standards set by your business solution over time. Regardless of the chosen support plan, our team will provide professional monitoring and prompt response to any issues that may arise.

Standard & Extended Maintenance plans also include an unlimited number of requests for new features and requirements as well as a wide range of fee models: Monthly or Quarterly subscriptions for Standard Maintenance plans and Monthly or Quarterly subscriptions for Extended Maintenance plans. We also provide custom subscription terms upon request if necessary. The choice is yours!

We offer a wide range of fee models: Monthly, Quarterly, or Yearly subscriptions for Basic Maintenance plans and Monthly or Quarterly subscriptions for Standard and Extended Maintenance plans. We also provide custom subscription terms upon request if necessary. The choice is yours!

ScienceSoft offers inexpensive support & maintenance services to maintain the quality standards set by your business solution over time. Regardless of the chosen support plan, our team will provide professional monitoring and prompt response to any issues that may arise.

Application Support

We provide application support for applications with high business criticality and strict availability requirements, which might require increasing or decreasing resources from a team based on specific needs.

Project Maintenance

A project maintenance agreement allows you to perform major software modifications at a fixed cost per hour during a limited time frame without transferring ownership of the source code by signing an addendum with us. If you would like us to be involved in future enhancements, we can sign addenda accordingly when the time comes.

What does it cover?

During the support and maintenance process, we can:

- Perform bug fixing and prevent new ones from occurring;

- Implement new functionalities and add them to production;

- Modify code to improve performance or address security issues;

- Add hardware resources such as memory, CPUs, etc., based on your requirements. ScienceSoft is a leading technology consulting firm specializing in custom application development and system integration services. We have extensive experience working with various industries including manufacturing & logistics, financial services, retail & eCommerce, governmental agencies, and non-profit organizations. ScienceSoft provides end-to-end web development solutions that include: web design & UX, custom application development, custom ecommerce site development, and eCommerce solutions.

The scope of our services

The primary focus of ScienceSoft is a custom application development and system integration. We specialize in end-to-end product engineering services that include:

• Custom application development

• Enterprise and departmental solutions for companies

• Full cycle product engineering dedicated to the design, implementation, and delivery of unique customer projects and products ScienceSoft have a network of professionals with experience in various technologies including .NET, Java, PHP, Python, C++. Our expert team also has extensive expertise in various industries such as energy & utilities, finance & banking, healthcare, insurance, manufacturing, and retail. We complete over 200 successful assignments yearly working with clients such as National Instruments (USA), Westinghouse Electric Company (USA), Siemens (Germany), B&N College, Boeing Company (USA), Oracle Corporation, ND SatCom GmbH (Germany), and many others.

In addition to our services in IT consulting & software development, we provide a full-cycle solution across the entire product life cycle including:

• Product engineering support from concept to production

• Full-stack design and development expertise for websites and web applications

• UX/UI design for enterprise software products Development of .NET & J2EE web-based technologies such as WPF, Winforms, MVC 3/4/5/6, WCF, Web API 2.0 / EFCore 2.0; Mobile app development with Xamarin Forms;

• Social media integration: Facebook, Twitter, Google+, LinkedIn; Instagram/Flickr and Vimeo;

• Security: SSL, OAuth 2.0; NTLMv2; Two-Factor Authentication (2FA); SAML 2.0 SSO; Identity Provider (IDP) via Shibboleth or CAS server; OpenID Connect (OIDC) for single sign-on with Google Apps and Microsoft Office 365 web services such as Exchange Online / Sharepoint Online/ Skype for Business/ Yammer

• A wide range of integrations including Cisco Jabber, Skype for Business via Salesforce service cloud: SFDC connector: provisioning contacts and calendars in SFDC from the IM&P chat; SFDC connectors: provisioning of opportunities, tasks, and custom objects; SFDC connector: import contacts, accounts and leads into SFDC from the IM&P chat; SFDC connector for MS Dynamics CRM integration with SFDC

• Data integrations with leading cloud services such as Google Calendar, Office 365 (Exchange Online), Salesforce.com (including Service Cloud), Dropbox, Box.net, FTP Servers

• File sharing via Sharepoint or G Suite (Google Apps) • Development tools & tech stack: VSCode/Atom/Jenkins/TFS/TeamCity /TFS 2017 Server on Azure VM • Data warehouse solutions based on Microsoft SQL Server 2016Azure SQL Database including data migration to SQL Server 2016Azure SQL Database using SSIS tool • Application programming interface (API) development based on RESTful design patterns, OAuth 2.0, OpenID Connect (OIDC), Security Assertion Markup Language (SAML 2.0), JSON Web Tokens (JWT), Simple Web Token (SWT)

• Microsoft Dynamics 365 (formerly known as CRM online) integration via MS Mapper or SFDC connector;

• Payment gateways integration for leading e-commerce platforms such as Magento, Shopify, BigCommerce, WooCommerce; Authorize.net Gateway; PayPal Express Checkout; PayPal Standard; Authorize.Net AIM Gateway; Stripe API v2/v3;

• Other APIs: Google Maps API, Yahoo Finance API, Weather.com weather data service, Yelp business search, Craigslist posting service, etc.

Our Services .NET Development Services JAVA/J2EE Development Services Python Development Services iOS & Android App Development Services PHP Development Services E-commerce Solution & Custom Shopping Cart Integration Web Design and SEO Support Microsoft Dynamics Navigate LMS Customization Website Maintenance Website Upgradation CMS Migration from phpFox to WordPress Conversion of HTML website to WordPress AWS Implementation Managed SEO Content Creation Submission Consulting Mobile Application Testing QR Code / Barcode Scanning Device Compatibility Testing Apple Watch App iPhone App iPad App Android Apple Windows Phone 7 Apps Windows 8 Apps Interspire - Helios Theme iPhone 3G Models iPhone 4 Models iPhone 4S Models Android Phone 1st Generation Android Phone 2nd Generation Android Phone 3rd Generation Android Phone 4th Generation Android Tablet PC's Nook HD Kindle Fire Ipad Web Design WordPress Plugins Joomla! Templates ASP.NET MVC (C#) JavaScript, jQuery & AJAX Microsoft Dynamics Navigate LMS Web-based Software Development Other Services.

Technologies We Work With.

NET (C#) J2EE (Java) PHP Node.js Python WinForms WPF MVC WordPress Magento Shopify BigCommerce WooCommerce Joomla SugarCRM vTiger CRM SalesForce Microsoft Dynamics NAV SharePoint Server MS SQL Server Oracle E-commerce & Shopping Carts Payment Gateways Social Media Integration Google APIs Facebook APIs Yelp APIs YouTube APIs Vimeo APIs Flickr APIs Tweetmeme/Twitpic APIs Foursquare APIs Craigslist API Weather.com API Yahoo Finance API Digital Certificates Security SSL Certificates RSA Signature Generation & Verification Code Signing Certificate Installation & Configuration Wireless Network Setup Database Design, Development & Administration MySQL MS Access MS SQL Azure Other Databases

Industries we serve BFSI (Banking, Financial Services & Insurance) Healthcare / Pharmaceuticals Retail - Consumer Products Educational Institutions & Associations Government - Defense Manufacturing & Industrial IT - Hardware IT - Software Technology Startups Call Centers Content Management System Website Hosting Website Migration Website Redesign Search Engine Optimization E-commerce Solutions Other Industries

Technology Partnerships Microsoft All Adobe Technologies Amazon Apple Autodesk CA Technologies Oracle Symantec Computershare Dell IBM Internet Initiative Japan International Corporation Lenovo Magento Malwarebytes McAfee Novell Open Text PayPal Polar Rose RockIT SalesForce.com SAP Seagate Skype Siemens Sierra Wireless Symantec Technology Services Dimension Data Veritas VMware Websense Zendesk

E-commerce Development, Custom Shopping Cart Integration, Online Payment Gateway Integration, Ecommerce Maintenance & Support.

Tell me the different types of maintenance?

There are three types of maintenance plans depending on the need, one-time support for a few hours, monthly support with hourly billing, and progressive support for long-term engagements. The best way is to contact us so that we can understand your requirement and provide you with a quote.

What are payment gateways?

Payment Gateways allow you to accept credit cards securely without exposing your merchant account credentials to the customer. The payment gateway works as an intermediate between shopping cart providers (Like Magento, Shopify) and banks that process the actual credit card transactions. As every country has different rules & regulations about handling financial business data; it varies from one country to another; thus required International gateway providers like Authorize.Net, PayPal, etc who have an international presence who can offer the best services.

What are SSL Certificates?

SSL is encryption technology that makes online transactions secure and protects data like credit card numbers, passwords, social security numbers, and other sensitive information in transit.SSL certificates can easily be installed on your website in a few simple steps; we will help you every step of the way to make sure that your customer's login details and personal information is safe from prying eyes.

Do I need eCommerce maintenance services? Most small business owners find themselves overwhelmed by their websites once they go live. Without enough time or resources to handle everything themselves; most give up after a while when things get out of hand! So if you do not want your online business to fail; then signup for our Ecommerce Maintenance Plans & let us handle all the technicalities!

What is Search Engine Optimization?

Search engine optimization or SEO as it is popularly known involves a broad range of tasks aimed at increasing a site's rankings in search engines and driving relevant traffic to a website. In a typical eCommerce scenario; there are hundreds of products that need to be optimized for SEO for higher ranking. It can become quite hectic if not handled properly with quarterly reports provided to you about your site's progress on different search engines. We will take care of this as well as other digital marketing-specific tasks such as social media management so that you don't have to worry about any aspect of your online business!

Does my need maintenance services?

If you own an online ecommerce store; then you need to ensure that your online store available 24 hours a day, 7 days a week. The last thing you want is for an outage to occur during peak business hours! The only way to provide adequate support for your business website is through eCommerce maintenance plans which offer timely support and help prevent downtimes. Both your site and web browsers take part in google analytics and storefront maintenance. Website data shows you maintenance tasks on landing page and in house marketing team.

What areas do you service?

We are based out of India (New Delhi); but unlike most web developers in India, we have no geographical boundaries as our customers come from all over the world! We also have servers located around the world as well so that customers can experience faster browsing speeds without having to compromise with their user experience! So if you are looking for reliable online business solutions from cost-effective developer companies, then we would like to hear from you!

Application maintenance and support:

Under this service; we offer maintenance and support for all your existing software applications. Your software may be developed by us or not, but we will offer the same quality of services to each of our customers. We will make sure that you get timely updates and security patches so that your application is always up-to-date!

Do I need eCommerce development?

Although there are many website builders available in the market today; most do not provide complete flexibility when it comes to design and customization. Also, they tend to have limitations on features such as payment gateways, etc which can restrict a business from growing their online presence and acquiring more customers. Our team of developers consists of some of the best programmers in India who know how to create affordable, scalable, and custom eCommerce websites.

Do I need SEO services?

Having a website is one thing, but getting relevant traffic to your site is another! The key to unlocking your online business potential lies in generating organic search engine traffic that brings you targeted customers without having to pay Google or other major search engines for each click! We offer SEO services that can take your website's rankings on the search engines to the top so that more people will find you online easily!

Website design & development: We are among the best website developer companies in India as we have extensive experience working with some of the biggest brands from across the world! Our team of highly skilled web developers can create bespoke solutions for any kind of business as per their requirements. We will also offer services such as website maintenance and support, eCommerce development, mobile application development, search engine optimization (SEO), social media marketing (SMM), content writing, etc at an affordable cost!


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