Savitha S. - 13956 Customer Service Manager - Retail from Hyderabad

A dynamic professional with over 15 years of experience in Process Management, Operations,Team Management and Training & Development across the tenure. A result-oriented professional with expertise in devising strategies aimed at enhancing overall organisational growth and improved business performance. Proficient at running successful processoperations & experience of developing and writing procedures, service standards for businessexcellence. Experience in functioning as an escalation gate to resolve critical issues of the process and team members. Gained experience in conducting Training Programs towards enhancing employee productivity and building committed teams. Possesses excellent interpersonal, communication, stake holder management & organisational skills with proven abilities in Process management, team management and customer relationship management.