Sindy M. - 22094 Product Manager - Marketing from Markham

PROFESSIONAL EXPERIENCE – Overview Recognized throughout career for the passion of providing excellent product knowledge and customer service, demonstrated excellent managerial, analytical and organizational skills • As PM Manager or Senior Category Manager: Managed a team of staff: PM, BDMs and PM Assistants/Buyers • As PM: Gained an extensive experience in managing multiple vendor lines: IBM, Lenovo, Huawei, Acer, LG, Samsung, Sony, TP-Link, Microsoft (XBOX), Logitech, Creative, Nintendo, Dyson, Panasonic, Sharp, QNAP & Synology while overseeing over $60M annual sales revenue • Responsible for growing revenue from startup and with attainment of up to $40M revenue increase in 4 years • Led and onboarded new vendors, categories and customers with success in exceeding expected targets and gaining market share • Negotiated and managed marketing programs to ensure positive P&L • PO Processing, Forecasting, SKUs & Pricing Maintenance, RMA & Stock Rotation Management • Performed thorough inventory analyses, sales data research, and vendor & customer status review as a prerequisite to ensure continuous growth in sales revenue and customer breadth • Performed stringent inventory management, demonstrated the ability in meeting all goals and KPI at maintaining between 5 to 10% aged inventories for various brands/categories and achieving 10 to 12 turns in on-hand inventories while working for Computer Distributors • Possessed exceptional ability to build productive relationships, onboarding new resellers and winning customer loyalty • Demonstrated outstanding problem-solving and active listening skills with the ability to diffuse challenging customer situations with tact and ease • Skilled at training teammates in areas of product management, corporate procedures and compliance of company policies • Provided leadership support and assistance to VP in charge when required • Liaised between management, teammates, and clients to ensure proper lines of communications critical in addressing a myriad of problems and issues requiring immediate attention and mitigation