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User ID
Jaspreet K. - 14616
Orillia, Canada
9:10 PM, GMT -04:00
Jaspreet K. - 14616 Information Service Co-ordinator from Orillia
About
10+ years of experience in IT Service Delivery, Operations, Service management, and customer service. Provided services and support to internal and external stakeholders. Skilled in ITIL practices, Project Management, IT Service Management and Delivery, Leadership, Incident, Problem, and Change Management, Customer Service, Operations Management, and End User computing. Currently pursuing Project Management diploma from Conestoga College.
Occupation
Information Service Co-ordinator
Work experience
2017 - 2022
Manager
Bank of America
2012 - 2017
Problem and Change Manager
DXC Technology
2010 - 2012
Sr. Technical Support Expert
Dell International Services Pvt. Ltd.
Education
2022 - Present
Conestoga College
Post Graduate Diploma
2006 - 2010
Sikkim Manipal University
Bachelor of Science
Skills
ITSM
12 Y
Laptops
12 Y
Managerial Skills > Team Management
12 Y
Microsoft Outlook
12 Y
R Programming Language
12 Y
Service Management
12 Y
Six Sigma
12 Y
About
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