Gurloveleen K. - 16389 Help Desk Technician from Brampton

 Provides support and troubleshoot software’s, hardware and networking support for desktops, printers, laptops, and servers.  Installation and maintenance of computer hardware and associated software’s, networks, servers, and peripherals.  Firewall and switch config (comfort level with complicated networks)  Replaced and repaired hardware, including Hard drives, system memory, optical drives, case fans, Mini and tiny CPU’S and Expansion cards.  Proficient in creating windows (Window 7, 8, 10) (Ubuntu, Linux) in virtual machines and SQL.  Knowledge of composing Ticketing via support system.  Experience and excellent knowledge of BIOS (Password removal and Activation).  Gaining a fundamental understanding of computer manipulation; managing computer files, word processing, Excel spreadsheets, Data Entry, Access, and databases and generating presentations locating and conveying information.