Mantej S. - 18704 Help Desk Analyst - Systems from Brampton

Total work experience of 5+ years • Using JIRA for tracking assigned tasks, issues and managing project work. And sound understanding of UNIX and SQL. • Experience as field technician in troubleshooting and installing phone, internet and TV connections. • Experience in setting up connections and installing copper lines for datacentres. • Trained new hires as field technicians and, for security and safety tactics. • Experience in auditing and record keeping, invoicing and preparing new orders (for warehouse).