Profile
Darshit S. - 20092 Technical Support Analyst - Systems from Canada
Completed
0
Assigned
0
Invites
0
Posted
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Payments
$0.00
Rate/hr
$30.00
User ID
Darshit S. - 20092
Kitchener, Canada
12:20 PM, GMT -04:00

Darshit S. - 20092 Technical Support Analyst - Systems from Kitchener

About

A self-driven, Hardworking, and inquisitive professional experience with overall 4 years in the IT industry with extensive experience in Healthcare IT, Global Retail & Data Market Research. Delivers Tier 2 and 3 support knowledge. Adapts to unique complaints and queries with thorough research and expert critical thinking skills. Committed to problem resolution and customer satisfaction. Proven skill in resolving problems quickly on defined SLA.
Occupation

Technical Support Analyst - Systems

Work experience
2022 - 2022
Technical Support Consultant - Application
Allscripts
2020 - 2022
Insights, Data Associate - Senior
Numerator
2018 - 2020
Operation Support Analyst
Paul Mason Consulting India Pvt Ltd
Education
2015 - 2018
Gujarat Technological University
Bachelor of Engineering
2012 - 2015
Gujarat Technological University
Diploma
Calendar
March 2024
SU M TU W TH F SA
Available
Unavailable

Skills

Continuous Improvement
4 Y
Debugging
4 Y
HL7
4 Y
HTML
4 Y
ITIL
4 Y
JIRA
4 Y
Microsoft Excel
4 Y
Microsoft SQL Server
4 Y
Quality Control
4 Y
RDBMS
4 Y
Root Cause Analysis
4 Y
ServiceNow
4 Y
SQL
4 Y
Troubleshooting
4 Y
WordPress
4 Y

Other skills

Customer Escalations

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