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Darshit S. - 20092
Kitchener, Canada
12:20 PM, GMT -04:00
Darshit S. - 20092 Technical Support Analyst - Systems from Kitchener
About
A self-driven, Hardworking, and inquisitive professional experience with
overall 4 years in the IT industry with extensive experience in Healthcare
IT, Global Retail & Data Market Research. Delivers Tier 2 and 3 support
knowledge. Adapts to unique complaints and queries with thorough
research and expert critical thinking skills. Committed to problem
resolution and customer satisfaction. Proven skill in resolving problems
quickly on defined SLA.
Occupation
Technical Support Analyst - Systems
Work experience
2022 - 2022
Technical Support Consultant - Application
Allscripts
2020 - 2022
Insights, Data Associate - Senior
Numerator
2018 - 2020
Operation Support Analyst
Paul Mason Consulting India Pvt Ltd
Education
2015 - 2018
Gujarat Technological University
Bachelor of Engineering
2012 - 2015
Gujarat Technological University
Diploma
Skills
Continuous Improvement
4 Y
Debugging
4 Y
HL7
4 Y
HTML
4 Y
ITIL
4 Y
JIRA
4 Y
Microsoft Excel
4 Y
Microsoft SQL Server
4 Y
Quality Control
4 Y
RDBMS
4 Y
Root Cause Analysis
4 Y
ServiceNow
4 Y
SQL
4 Y
Troubleshooting
4 Y
WordPress
4 Y
Other skills
Customer Escalations
About
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