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Vivekanand K. - 16780
6:26 PM, GMT -05:00
Vivekanand K. - 16780 Trust Services Salesman/woman from Toronto
About
My name is Vivekanand Kaul (Sunny) and I am new to Canada and currently based in North York Ontario. Currently I am on a open work permit and looking for a full-time opportunity. I am writing to contend for the position of advertised for your organization
Based on my past work experience in the field of call centre operations at various levels across my career with brands like Denave (Assistant Manager Quality, Exl Service (Contact centre supervisor, American Express (contact centre supervisor - L1 technical support) and HCL Technologies (contact centre supervisor - performance improvement coach). Skills of working with a team, eye for detail, maintaining work records, offering help and team performance management and ability to multi-task are some of the most valued qualities required for the field of customer service in my opinion. The above-mentioned skills were gained across the years of working in field of customer service, website L1 tech support, motor insurance claims and IT sales. Moving forward with my career journey I am ready to resume my career in the same field in Canada with an esteemed corporation like yours.
Occupation
Trust Services Salesman/woman
Work experience
2021 - 2022
Contact centre supervisor - Performance Improvement (Sales)
Denave
2018 - 2021
Contact Centre Supervisor
EXL
2014 - 2018
Contact Centre Supervisor (L1 Technical Support)
American Express
2010 - 2014
Contact Centre Supervisor, Performance Improvement Coach
HCL TECHNOLOGIES LTD
Education
2003 - 2006
Queen Margaret University College
Bachelor of Arts
Skills
Catering Management
13 Y
Continuous Improvement
13 Y
Customer Relationship Management
13 Y
Customer Service
13 Y
Disciplinary & Grievance > Disciplinary
13 Y
Eye for detail
13 Y
Interpersonal Skills
13 Y
Problem Solving
13 Y
Working under Pressure
13 Y
About
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