Chrissy F. - 20983 Feature Writer from Fredericton

● Documentation/web content writer and editor ● Communications expert with a focus on internal and external customer satisfaction ● Manage several projects at a time ● Team player attitude, always willing to assist colleagues and distribute new information ● Extremely organized problem-solver with attention to detail ● Extensive knowledge of US, UK, and Canadian English grammar rules and instructional design ● Ability to think in a creative, logical, and analytical manner ● Develop training on content design and style ● Ability to re-prioritize tasks as required, handle sensitive situations in a high-pressure environment, and update processes/guidelines as they evolve ● Technical proficiencies: Microsoft Office & Teams, Zoom, Google Docs, Zendesk Guide, SharePoint, Dropbox, HTML, CSS, Wiki markup, API, Jira, Disqus, SCORM Cloud, WCAG, 508, alternative text, DITA XML, JavaScript, Chicago Manual of Style, Microsoft Writing Style