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User ID
Rohit K. - 13443
Kolkata, India
1:04 PM, GMT +05:30
Rohit K. - 13443 Customer Service Manager - Retail from Kolkata
About
Hospitality/aviation professional with over 14 years of experience in hotels/airlines/sales
Occupation
Customer Service Manager - Retail
Work experience
2018 - Present
Assistant Base Manager
Go Airlines India Ltd
2017 - 2018
Shift Leader, Asst. Manager Forecasting
Ghaya
2016 - 2017
Manager Franchise Retail Sales, Sales Manager
TUI India Pvt. Ltd.
2008 - 2016
Cabin Supervisor
Qatar Airways
2007 - 2008
Guest Service Associate - Front Office
Taj Bengal
Education
2004 - 2007
Institute of Hotel Management, Catering Technology and Applied
Bachelor of Science
Skills
Audit
14 Y
Cash Handling
14 Y
Communication Skills
14 Y
Cost Reduction
14 Y
Decision-making Skills
14 Y
English
14 Y
Greeting Guests
14 Y
Indian > Bengali
14 Y
Indian > Hindi
14 Y
Liaising
14 Y
Managerial Skills
14 Y
Managerial Skills > Team Management
14 Y
Mentoring
14 Y
Problem Solving
14 Y
Salesforce.com
14 Y
Trend Analysis
14 Y
Other skills
Checking In/Out
Fidelio
Franchising
Front Office
Guest Satisfaction
Hotel Management
Protel
Quick Learner
Retail Industry
the operational efficiency
weekly cabin maintenance
Wine Tastings
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