Hok Poy L. - 13805 Help Desk Technician from Markham

As a candidate for this role, my past work experience starts with my most recent job which was being an IT Technician at JRK Tech Inc, an integral aspect of my role was to oversee and resolve any Gmail, Google Listing and platform issues or request. This included developing training modules for different topics like Blockchain, Cybersecurity, Aerial Robotics, Digital Marketing, Mobile App and Software Development. I also managed and designed various websites using WordPress, GoDaddy, and Divi to build the visual aspects of the website. As for my experience at Canada Computers it has helped me develop skills of how a computer works, how to repair computer components, and issue diagnosis. As an Assistant IT Consultant Intern at Technethon, it has really opened my eye to the field of technology as I supported in helping to resolve different software and hardware issues for different businesses. Not only that but I was able to talk to different clients to understand what they want and figure out a solution that would best fit their needs. For my role as a Sales Representative at Pure Octane, it has helped me with my communication skills as I would be talking to clients about product satisfaction and what it could improve on.