Profile
Sandhiya S. - 13193 System Administrator from Canada
Completed
0
Assigned
0
Invites
0
Posted
0
Payments
$0.00
Rate/hr
$28.29
User ID
Sandhiya S. - 13193
Mississauga, Canada
5:09 PM, GMT -04:00

Sandhiya S. - 13193 System Administrator from Mississauga

About

IT Analyst with over 6 years of progressive experience working as Client Support Representative , with projects involving business/sales process improvement,onboarding new customers, completing end user training involving clients such as Oracle, IBM, Microsoft, HP, Flex,Quickbooks,Cogeco,Tenfold. Solid foundation of customer care and relations, with vast experience in the field of Sales and Tech Support Passionate Analyst who is keen to learn new technologies and troubleshoot customer issues with great quality and less turnaround time. Excellent talent for using strategies to de escalate irate clients Strong interpersonal skills, with the ability to relate and empathize with people of varying personalities and from all walks of life Ability to empathize with customers and maintain calm when dealing with potentially explosive client situations.
Occupation

System Administrator

Work experience
2020 - Present
Technical Support Engineer
Dependable IT, Tenfold
2020 - 2020
Customer Service Representative
Arise Canada Inc
2015 - 2018
Sales Process Associate
Hewlett Packard Enterprise
2013 - 2015
Junior Engineer
Component Enginner
Education
2020 - 2020
NPower
Cisco IT Essentials Certification
Calendar
October 2021
SU M TU W TH F SA
Available
Unavailable

Skills

Agile Methodology
7 Y
Android
7 Y
client support
7 Y
IBM Hardware
7 Y
Information Technology
7 Y
iOS
7 Y
JIRA
7 Y
Linux
7 Y
Mac OS
7 Y
Microsoft
7 Y
Microsoft Windows
7 Y
Oracle
7 Y
Process Improvement
7 Y
Project Management
7 Y
QuickBooks
7 Y
SAP SD
7 Y
SQL
7 Y
strong interpersonal skills
7 Y
Troubleshooting
7 Y
User Interface
7 Y
VMware
7 Y
Waterfall Methodology
7 Y

Other skills

accurate data input
Business Use Case Model
CATV
Document Control
Gantt Charts
HP Hardware
Internet
Oracle Bill of Materials
progressive experience
SAP IS Pricing
SAP SD TRA
Scrum Methodology
Tech Support

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