Profile
Anish K. - 13795 Technical Support Supervisor from Canada
Completed
0
Assigned
0
Invites
0
Posted
0
Payments
$0.00
Rate/hr
$48.50
User ID
Anish K. - 13795
Whitby, Canada
6:01 PM, GMT -04:00

Anish K. - 13795 Technical Support Supervisor from Whitby

About

I have over 10 years of work experience in the IT sector in various industries. I am currently working with Sym-tech as a IT Analyst. I am responsible for providing first point of contact resolution of reported system problems with any of Sym-Tech applications or files and devices. I have successfully participated in Multiple DR and BCP exercises within the organization.
Occupation

Technical Support Supervisor

Work experience
2019 - Present
Technical Support Analyst
Sym-Tech Dealer,
2017 - 2019
Technical Analyst
Fundserv Inc.
2016 - 2017
Business Support Coordinator
Empire Life
2016 - 2016
Technical Support Analyst, Technical analyst
Kelly Services
2015 - 2015
Business Technical Analyst, Business technical analyst
AMS
Education
2012 - 2014
Carleton University
Masters of Engineering - Technology
2006 - 2010
Birla Institute of technology
Bachelor of Engineering
Calendar
October 2021
SU M TU W TH F SA
Available
Unavailable

Skills

Active Directory
6 Y
Agile Methodology
6 Y
Analysis
6 Y
Android
6 Y
Business Models
6 Y
Change Requests
6 Y
Cisco Switches/Routers
6 Y
Comparative analysis
6 Y
Data Encryption
6 Y
Hardware Installation
6 Y
JIRA
6 Y
LAN/WAN > LAN
6 Y
Linux
6 Y
Managerial Skills > Team Management
6 Y
Microsoft Access
6 Y
Microsoft ASP.NET
6 Y
Microsoft Office 365
6 Y
Microsoft SharePoint
6 Y
Microsoft System Center Configuration Manager
6 Y
minimal supervision
6 Y
Oracle
6 Y
Point of Contact
6 Y
Problem Solving
6 Y
Project Management
6 Y
Requirements Gathering
6 Y
Self-motivated
6 Y
Six Sigma
6 Y
Software as a Service
6 Y
Software Engineering
6 Y
Technical Support
6 Y
Test Cases
6 Y
Time Management
6 Y
Troubleshooting
6 Y
UNIX
6 Y
User Interface
6 Y
User Interface Design
6 Y
VM
6 Y
VPN
6 Y
Workday
6 Y
Workstations
6 Y

Other skills

Apple
Avaya switches
collaborative skills
contact support
Exceptional technical troubleshooting
implementation support
Manage Ticket log and liaison
managed FTP
mobile support
Office suite
Produced maintenance and support
SFTP
solutions Implementation
superior communications skills

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