Profile
Eduardo Hartz L. - 13972 Help Desk Technician from Canada
Completed
0
Assigned
0
Invites
0
Posted
0
Payments
$0.00
Rate/hr
$20.22
User ID
Eduardo Hartz L. - 13972
Toronto, Canada
10:45 AM, GMT -04:00

Eduardo Hartz L. - 13972 Help Desk Technician from Toronto

About

Strategic IT Help desk promotes 6 years of IT experience, including high-volume ticket management. Assists end-users with access issues, software upgrades, and workstation configuration. Proven willingness to take on any task to support team and help business succeed. Offers strong customer service and troubleshooting abilities.
Occupation

Help Desk Technician

Work experience
2014 - 2019
Technical Support Analyst
STI Society Tecnologia da Informação Ltda
2012 - 2013
Information Technology Help Desk
Universidade Feevale
Education
2011 - 2018
Universidade Feevale
Bachelor's degree
Calendar
October 2021
SU M TU W TH F SA
Available
Unavailable

Skills

Active Directory
7 Y
Agile Methodology
7 Y
Cascading Style Sheets
7 Y
Communication Skills
7 Y
Customer Service
7 Y
Debugging
7 Y
English
7 Y
Helpdesk
7 Y
HTML
7 Y
Microsoft Exchange Server
7 Y
Microsoft Office
7 Y
Microsoft SQL Server
7 Y
Microsoft Windows 7
7 Y
Microsoft Windows XP
7 Y
Portuguese
7 Y
Scrum Methodology
7 Y
Specifications
7 Y
SQL
7 Y
Troubleshooting
7 Y
Windows Azure Platform
7 Y
Workstations
7 Y

Other skills

group access management
IT experience
volume ticket management

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