Surbhi k. - 20159 Web Developer from Toronto

• Website development using CMS like WordPress, Shopify, Big Commerce, Wix & Squarespace with the help of building blocks like HTML, CSS, Bootstrap, JavaScript, jQuery, PHP, and Liquid templating programming. • Convert PSD design into web page using CMS & manual code and complete the project by learning new applications and systems per the demand of the project. • Testing of websites in terms of reliability, flexibility, and mobility by navigating into various platforms like iOS, macOS, Android, and Windows, and checking device compatibility. • Troubleshoot website issues related to performance, responsiveness, and malware and enhance the website in terms of design in a timely manner. • Help clients in migration of websites and ensure clients’ needs were met. • Maintain decorum in projects for flawless task management using Trello, Slack, Ring Central, and Atlassian Confluence. • Coordinate with Business Analysts, Designers, Graphics, and Digital Marketing team for delivering the custom product to clients. • Collaborate with the team leader, project manager & upper management to discuss the review of projects and daily updates and meetings with stakeholders. • Suggest best technical specifications by analyzing the needs of customers in terms of website development and offering them customized solutions. • Promote & recommend the latest products and services of the company to customers. • Provide technical support to clients through call, Chat & E-mail and invest my time to help them with a friendly approach. • Interact with customers using Skype, Zoom, and Upwork meetings to know requirements & feedback depending upon the reason for interaction. • Provide training to junior team members as per the company’s standards.